The popularity of shopping locally has been growing, and
this is illustrated in the campaign that TSB bank used to re-launch last month.
Using the strapline ‘welcome back to
local banking’ TSB are marketing themselves as a local bank that serves the
community, appealing to a growing feeling that people want to support local
businesses. Figures released by the British Retail Consortium in April showed
that the footfall in the High Street had increased 3.4% from the previous
month, which seems to bear out the idea that people are enjoying the benefits
of shopping locally.
So what exactly are those benefits? Here are just a few of
the advantages to shopping in your local town or village.
Become more connected with your local community. Commuting to work and popping into the supermarket
on your way home can make you feel alienated from the community you live in,
while visiting your local High Street can make you feel more involved. Combine
shopping with a haircut, a coffee with a friend, or a visit to the local
library, and pick up local news and developments as you go
.
Abbey Arcade - West Malling High Street |
Receive a more
personal service. Smaller local shops may not be able to compete on price
but they can offer a higher level of service with more personal interaction.
Get to know your shopkeeper, ask for advice, or see if they can order
particular products that you like. A trip to the supermarket often involves no
human interaction at all with the advent of self-checkout, whereas a local
shopping trip can be a really sociable experience.
Know the origin of
your produce. After the horsemeat issues of the past year many shoppers
have wanted to know more about the origins of their food. Supermarket labels
will often give the country of origin, but very little additional information
about where the product has come from and how it has been produced. On the
other hand, when you shop locally, your shopkeeper should be able to provide
far more details about the food chain, especially if you shop at a local
farmer’s market where the produce will have come direct from local farms.
Biffo & Spanky Deli (behind the Farmhouse) |
Try something different. When most people visit the supermarket they have a fixed route
through the store, buying the same items they are familiar with every time.
Supermarkets are generally too large for further exploration and we only
usually try something new if it is on special offer. With smaller local shops
however, it is far easier to investigate everything they have to offer, and to
try out new flavours or varieties that would otherwise have passed us by.
Enjoy a full sensory
experience. While large supermarkets can be a little bland, independent
local shops offer a wide experience of sights, sounds, and smells. Local
retailers are starting to realise the importance of customer experience in
competing with out-of-town or online shops, and are putting a lot of effort
into making a visit to their store a unique and enjoyable event. A Saturday
morning soaking up the atmosphere of your local shops can be more rewarding
than a trip to the nearest retail park.
Save petrol and get
some exercise. Depending on where you live there are probably some shops
within walking, or at least cycling distance. Leave the car at home and get
some exercise, as well as reducing petrol consumption and helping the
environment, when you visit the shops in your locality.
Local shops and services form the heart of our communities,
and many people are starting to see the benefits of supporting them. In West Malling we’re lucky enough to have a vibrant centre with independent shops,
cafes, pubs, restaurants, and a fabulous range of services. A visit to the centre
of West Malling can be very rewarding, and you can be sure there will always be
something new to catch your eye.
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